Managing the Internationalization Process (ILV)

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Course numberM4.05170.20.101
Course codeManIntPro
Curriculum2025
Semester of degree program Semester 2
Mode of delivery Presence- and Telecourse
Units per week3,0
ECTS credits5,0
Language of instruction English

Professional skills and expertise
In this module, students will be equipped with the competencies needed for organizing internationalization processes (with a specific focus on the export process) in companies that aim to expand their business in foreign markets.
On successful completion of this module, students will be able to:

  • recognize the importance of exporting and international trade, especially for small and open economies
  • describe the important and necessary steps to become a successful exporter
  • apply methods for selecting appropriate foreign target markets
  • evaluate and choose market entry and distribution strategies for foreign target markets
  • develop a marketing plan for acquiring new customers in foreign markets
  • explain all the steps of an operative export process (including customs procedures and export documents)
  • chose the appropriate means of transport, terms of delivery, and payment terms for executing an export business
  • compare different tools for risk management and financing of export businesses
  • interpret contract clauses in international sales contracts
  • identify different support opportunities and subsidies for exporters

Personal skills (problem-solving/critical thinking, social and communication skills, self-competence)
In this module, with respect to developing personal skills, students will:
  • apply a systematic approach to making an informed choice among different options (as a problem-solving method), using the example of choosing the right target market
Digital skills
In this module, students will acquire the following skills related to the use of digital technologies:
  • use online databases for analyzing import and export flows of certain categories of goods or services
  • use various digital tools for operational export processing
  • use digital tools for preparing international fair participations

This module covers the following topics:
I. Strategic aspects of the internationalization process
• The role of international trade, export, and foreign direct investments in the global economy
• The target market selection process
• Market entry strategies (and criteria for making a choice between different market entry strategies)
II. Developing an export marketing plan
• The challenges of finding the right customers abroad
• The international marketing mix and its instruments
• International trade fairs as a marketing instrument for exporters
III. The operative export process
• Overview of the export process (intercommunity delivery vs. export to third countries)
• Basics of international transport modes and international transport-relevant details
• International commercial terms (terms of delivery in export businesses)
• Customs controls and procedures (export and import)
• Export documents
IV. Export finance and risk management
• Strategies for financing exports
• Payment methods in international business (e.g., documentary collection, letter of credit)
• Risk management in the export business
V. Basics of international contract law
• Applicability of international and national laws (e.g. UN United Convention on Contracts for the International Sale of Goods)
• Contract clauses in export contracts
• Arbitration of international sales contract issues
VI. Export promotion/support opportunities for exporters
• Overview of export support instruments
• Export funding and guarantees

Dimatteo, L. A. (2020). International Business Law and the Legal Environment: A Transactional Approach. 4th ed. London: Routledge.
Gatto, L., & San Filippo, M. (2024). Export Manager: A Practical Guide to Develop Foreign Markets. Milan: Bocconi University Press.
Hill, C. W. L. (2022). International Business: Competing in the Global Marketplace. New York, NY: McGraw Hill.
Hollensen, S. (2024). Global Marketing, 9th ed. Harlow: Pearson.
Hollensen, S., & Opresnik, M. O. (2021). International Marketing: Principles and Practice - A Management-Oriented Approach. Lübeck: Opresnik Management Guides.
Peng, M., & Meyer, K. (2023). International Business. 4th ed. Boston, MA: Cengage Learning.
Schlegelmilch, B. B. (2022). Global Marketing Strategy: An Executive Digest. 2nd ed. Cham: Springer.
Seyoum, B. (2021). Export-Import Theory, Practices, and Procedures. 4th ed. New York, NY: Routledge.
Sternad, D., Höfferer, M., & Haber, G. (2020). Grundlagen Export und Internationalisierung, 2nd ed. Wiesbaden: Springer Gabler.
Wernaart, N. (2021). International Law and Business: A Global Introduction. Abingdon: Routledge.

  • Lecture and discussion (in-class or online)
  • Self-study (asynchronous learning)
  • Group work
  • Case studies
  • Expert guest lectures

Integrated module exam (final examination character):

  • Final written exam
  • Case studies
  • Class participation