Professional skills and expertise
On successful completion of this module, students will be able to:

• develop awareness for how culture impacts communication, problem-solving, and decision-making
• describe and apply models and frameworks of intercultural communication
• analyze dynamic and highly complex cultural contexts
• developeffective communication strategies to leverage inclusiveness and enhance intercultural collaboration
• contribute to the effectiveness of diverse teams
• analyze the impact of cultural differences on negotiation processes and outcomes
• evaluate various intercultural negotiation strategies and their effectiveness in different contexts
• applytheories and models of intercultural negotiation to real-world negotiation scenarios

• develop self-efficacy in an intercultural leadership context
• critically assess how culture impacts communication, problem-solving, and decision-making
• reflecton personal biases and assumptions
• recognize culture-based differences in negotiation style and apply appropriate negotiation techniques in an intercultural negotiation situation

• create digital content that is culturally sensitive and inclusive
• evaluate the effectiveness of various digital communication methods in maintaining clarity and cultural sensitivity in negotiations
  

None

This module covers the following topics:
I. Intercultural communication
• Managing across borders and cultures
• Critical analysis of how culture impacts communication, problem-solving, and decision-making
• Constructivist models and frameworks of intercultural communication
• Strategies to leverage inclusiveness in the workplace
II. Intercultural negotiations
• Process dynamics in cross-border negotiations
• Cultural and personal differences in negotiation style
• The impact of cultural differences on negotiation processes and outcomes
• Distributive and integrative negotiations
• Adapting negotiation tactics in diverse cultural settings
• Practical negotiation exercises

Barmeyer, C., Bausch, M., & Mayrhofer, U. (2021). Constructive Inercultural Management: Integrating Cultural Differences Successfully. Cheltenham: Edward Elgar Publishing.
Baumann Montecinos, J., Grünfelder, T., & Wieland, J. (2023) A Relational View on Cultural Complexity: Implications for Theory and Practice. Cham: Springer Nature.
Browaeys, M.-J., & Price, R. (2019). Understanding Cross-cultural Management.4th ed. Harlow: Pearson.
Fells, R. & Sheer, N. (2019). Effective Negotiation: From Research to Results. 4th ed. Cambridge: Cambridge University Press.
Northouse, P. (2018). Leadership: Theory and Practice, 8th ed. Thousand Oaks, CA: Sage.
Steers, R. M., & Osland, J. S. (2019). Management Across Cultures: Challenges, Strategies, and Skills. 4th ed. Cambridge: Cambridge University Press.
Usunier, J.-C. (2018). Intercultural Business Negotiations: Deal-Making or Relationship-Building. London: Routledge.

• Lecture and discussion (in-class or online)
• Case studies
• Practical exercises
• Role-play
• Group presentation
• Written assignments

Integrated module exam (immanent examination character):

• Group presentation
• Intercultural learning journal
• Cross-border negotiations reflection paper