Communication and sales training Group B (SE)

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Course lecturer:

DI Dr.

 Rupert Hasenöhrl
 Wolfgang Heigl
Course numberM2.07850.30.330
Course codeKKVT
Curriculum2015
Semester of degree program Semester 3
Mode of delivery Presencecourse
SPPW1,0
ECTS credits1,0
Language of instruction German

Students strengthen their cognitive and communication skills and learn techniques for cooperative communication as well as for constructive conversation. Students are able to lead sales calls and to use appropriate presentation techniques. You will learn the compliance of business etiquette and a convincing manner.

Theoretical and methodological foundations of communication: perceiving, communicating, evaluating, interpreting techniques in communication and rhetoric (Tips and Tricks) Negotiation Techniques conversation structure, preparation and implementation of (sales conversation ask engineering reflection and evaluation

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