Business Process & Workflow Management (ILV)

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Course lecturer:

Dr.

 Alfred Wieser

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Course numberB4.06360.43.521
Course codeBPr&WfMa
Curriculum2016
Semester of degree program Semester 4
Mode of delivery Presencecourse
SPPW2,0
ECTS credits3,0
Language of instruction English

Skills to manage (identify, model, optimize and simulate) business processes; Experiences and knowledge about practical BPM inside the ARIS software; Overview about Workflow Management and associated Management Systems

Business Process Management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the enterprise boundaries. When the process is totally automated and IT controlled it is called workflow.
In the course the students first get some theoretical BPM stuff and learn how to identify some typical business processes. They also be instructed how to model (with an event driven process chain), optimize and simulate this processes in the ARIS software (ARIS Business Designer). In the optimization part the implementation of workflow components is discussed.

Press, H. B. S. (2010). Improving Business Processes. Boston, Mass: Harvard Business Review Press.
Freund, J., & Rücker, B. (2014). Real-Life BPMN: Using BPMN 2.0 to Analyze, Improve, and Automate Processes in Your Company (2 edition). CreateSpace Independent Publishing Platform.
Freund, J., & Rücker, B. (2014). Real-Life BPMN: Using BPMN 2.0 to Analyze, Improve, and Automate Processes in Your Company (2 edition). CreateSpace Independent Publishing Platform.

lecture, group and project work, discussion, E-learning

Lecture, moderated group work (maximum 4 people / group), units