Quality Management (VO)


Course lecturer:


 Almut Starzacher
Course numberB2.00000.50.410
Course codeQMGT
Semester of degree program Semester 5
Mode of delivery Presencecourse
ECTS credits1,5
Language of instruction German

The students know the basic concepts and relationships in quality management.
They are able to apply specific QM methods to solve practical problems.

Development of quality management
Terminology quality
Quality Management System
Process orientation in quality management
Selected quality methods (Customer analysis according to KANO, QFD - Quality Function Deployment, FMEA - Failure Mode and Impact Analysis)
Organizational Implementation of the quality management

Franz J. Brunner, Karl W. Wagner: Taschenbuch Qualitätsmanagement - Leitfaden für Studium und Praxis. Hanser, München 2008
Karl W. Wagner: Qualitätsmanagement für KMU. Hanser, München 2005
Walter Masing (Hrsg.): Handbuch Qualitätsmanagement. 5. Auflage, Hanser, München Wien: 2007
Joachin Hermann, Holger Fritz: Qualitätsmanagement: Lehrbuch für Studium und Praxis, Hanser, 2011

Comprehensive examination